Theory and Practice of Working with Conflict
Welcome conflict and embrace it as an inevitable part of human experience. See the other as yourself and sense the feelings and needs that underpin the outer expression. Create a sense of safety, possibly by bringing in a facilitator, in order to hold a bigger perspective and allow win-win solutions to emerge. Bring compassions to the conflict and see it as an opportunity for learning and deepening intimacy. Would you rather be right or happy?